Welcome to Suzee’s Candle Co where excellent customer service and a top quality product are my number one priority. When I receive your order, I start working to fulfill it as soon as possible. For this reason, I cannot accept cancellations after 2 hours of purchase. That’s how fast I work! Each and every purchase is made to order and personalized to your liking. Because your order will be made just for you, I cannot accept returns or exchanges. I do aim to please however, so please contact me if you have any problems with your order. Everything in my shop is completely customizable. Message me to create something ahh-mazing, and ill be happy to create you a custom order for purchase. For Individual Candles My goal is to have your order shipped within 5-7 business days, though this time may be extended based on the time of year (ex. wedding season, Christmas season), the size of your order, etc. All of my items are handmade, hand labeled, and hand packed for safe shipping. I take my time to ensure your order is made to perfection. With this in mind, I kindly ask for your patience with the handmade process. The best things in life are worth the wait! Orders are fulfilled in the order I receive them. If you need your order prioritized to receive it sooner, a rush order upgrade is available in my shop. I also offer gift wrapping for that extra special touch.If your candle arrives damaged, or for any reason you are not happy with your purchase, please contact me prior to leaving a review to allow me the opportunity to correct the issue. I want you to be 5 star satisfied with your purchase. Thank you for visiting Suzee’s Candle Co!
🌸Orders of Favors Are Made By Priority Based on Dates of your event. Please keep in mind when ordering your favors it is best to include the date you need them by. I recommend shipping your order 2 - 3 weeks before your event to ensure the freshness of your candles and to prevent any frosting / Color Changing of the wax.
🌸Turnaround Time Varies for all orders about 2-6 weeks depending on quantity *if you need them Sooner then 1-2 weeks I offer a rush option listing for you to add to your order, Available In My Shop. Every Item In My Shop Is Available to be Completely Customizable, Personalized & Made With Love❤️
🌸Local customers are welcome to Come visit Me during my Store Business Hours(M-F 11am-6pm) Call me Anytime (516-468-1375) Or stop in @ 435 Hempstead Ave, West Hempstead NY 11552